The iconic LA-based brand is opening its doors in central London for one day only that’s ‘DediKated to Your Skin’ - and with four floors to … Kate Somerville's culture is one of integrity and excellence where both emotional and functional elements of product performance permeates through all that we do. KS online blocked me from purchasing 3 years ago with no explanation. Disinterested, arrogant and rude. When a brand with a massive following (171K on Instagram to be exact) and many cult products (especially the Goat Milk range) finally launches (or re-launches) in the UK, it’s a big thing. Kate Somerville Clinic Melrose Place. Nine days to get a reply. Range from stores, None I can think of now. See 68 member reviews and photos. We have to wear many hats. There are currently no benefit reviews for this company. Quick Shop. Select Your Cookie Preferences. Find helpful customer reviews and review ratings for Complexion Perfection! Despite returning it to the address provided in an email by Careen, one of their customer services advisors, and including full details about the order, my payment details etc, I have not received a refund. I called today to ask about reinstating it and got a "We'll look into it." Product caused an allergy so had to return. Doing amazing things and for the right reasons. So I said "Thank you" and hung up. I worked at Kate Somerville full-time for more than a year, Great location (in the heart of Beverly Hills), fun team, discounted beauty treatments at the skincare clinic, Disgruntled employees within leadership team often caused a toxic work environment, I have been working at Kate Somerville full-time for more than a year. Which variety would you like to review? Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Appalling customer service. Apparently, I was buying too much because it was Friends and Family -- even though I was making my purchases with Customer Service reps over the phone, and I repeatedly asked if it was OK. Fret not, beauty fans for LA is coming to you in the shape of Kate Somerville’s first ever pop-up in the UK this October - and you’re all invited. I explained what happened (I'm still REALLY upset about it -- that's no way to treat a good, loyal customer) -- and got dead silence. Are you sure you want to replace it? Kate Somerville is a cruelty-free skin care brand whose products tackle breakouts and wrinkles. I also had to take an anti allergy and was in great discomfort. Write a review. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": true }. Save £62 with Kate’s Limited Edition DeliKate Trio – Cleanser, Serum and Moisturizer. * Favoritism Find helpful customer reviews and review ratings for Kate Somerville Eradikate Cleanse + Treat Duo (120ml, 30ml) at Amazon.com. Kate Somerville Skincare Review Kate Somerville skincare has become a cult favourite in the skincare industry in the last decade. Such an improvement from previous leaders. You can buy the kit here* for £110 but it its worth £172. I decided to purchase a bulk bottle of Kate Somerville after trying a sample from Sephora. This is the Kate Somerville company profile. For those who want to work an easy 9-5, this is not the right fit for you. Kind AE Do you agree with Kate Somerville's TrustScore? The GHI's Tried & Tested review of the Kate Somerville DermalQuench Liquid Lift. Training A few weeks ago I bought the gentle daily wash by Kate Somerville. Appalling service! They also can not seem to manage the founder who gossips about the employees who are trying to save the business from dying. Completely ignored the information I gave him. Often adds duties to your roless without pay imcrease, but above the pay rate. * Some employees take themselves way too seriously. Shop This Brand by. The company has an open-door policy and responds back to feedback and suggestions well. Meet Kate The Clinic SOCIAL IMPACT Store Locator Careers. Not even an acknowledgement of my email - nothing! For an office comprised mostly of women, it's refreshingly low drama and just a fun place to work. Your response will be removed from the review – this cannot be undone. Kate Somerville. 7 Job Hunting Tips For When Businesses Aren’t Hiring, How to Write a Great Job Application Email, 4 Great Personal Statement Examples for Your CV, 6 Great Jobs You Can Get With the Help of Retraining Courses. www.katesomerville.co.uk. Scroll down for a full review. Kate Somerville Deep Tissue Repair with Peptide K8: rated 4 out of 5 on MakeupAlley. I have been working at Kate Somerville full-time for more than 3 years. I began my career in New York and have always loved the fast-paced, hard working culture that is commonplace in NY, but harder to find in LA. A stranger signed for it at the wrong address. Best moisturiser for winter, sensitive skin, rosacea-prone skin and all skin types. FREE Shipping Call Us 1-800-984-KATE call call Live Chat chat Find a Store stores. Featured. The Kate Somerville ExfoliKate Intensive Exfoliating Treatment is seriously gritty, but it doesn't irritate blemish-prone skin. Voice your opinion today and hear what 3 customers have already said. Read honest and unbiased product reviews from our users. The founder, kate is unethical. No pay for traveling to stores, Low pay. As soon as I stopped using the wash, my skin calmed down. Everyone is smart, dedicated and shares a genuine passion for the brand. Tory Stolper Photography. After three and a half weeks, 16 emails, the stress was unbelievable And I had to keep emailing to eventually get a refund. The brand is growing rapidly and a part of Unilever's new Prestige portfolio, so there are a lot of growth opportunities within both Kate Somerville, as well as Unilever. Whatever your skin concern, Kate's skin care collection can visibly change your skin and this can change your life. Best For Sensitive Skin: Kate Somerville Dry Skin Saver ($48.00/£41.00) Formerly known as Eczema Therapy Cream, Kate Somerville Dry Skin Saver is loaded with soothing and moisturising ingredients that heal and nourish dry skin. Helpful I worked at Kate Somerville full-time for more than 3 years, no training, no accountability, no teamwork. Every company has their problems, but working at Kate Somerville so far has been great. My Account. The DeliKate range was first created for Kate to use in her skincare clinic to calm the skin of clients after treatments such as … ... ©2020 Hearst UK is the trading … Glassdoor will not work properly unless browser cookie support is enabled.Learn how to enable cookies. After just a few days of using it, my skin started to swell up and I had the worst skin reaction to a product. Would recommend! ", "Fast Paced, Exciting with Lots of Growth Potential". The company also does its best to make reasonable accommodations which I really respect. A miracle anti-acne product is always very tempting, isn’t it? www.katesomerville.co.uk Visit this website www.katesomerville.co.uk. 4.60 out of 5 stars (39 reviews) Kate Somerville. The CEO is under her spell. All content is posted anonymously by employees working at Kate Somerville. Ulta Categories + Makeup; Skin Care; Bath & Body; Gifts; New Arrivals. They have the cheek to call themselves the customer service excellence team. © 2020 Trustpilot, Inc. All rights reserved. Kate Somerville Recovery Cream £69 Kate Somerville Soothing Cleanser £33 Kate Somerville Recovery Serum £70. Item arrived with faulty spray so could not use. A nightmare of an experience. Kate Somerville's eye cream is different, as it also harnesses bioretinols extracted from abchi edible seeds that have the same effect but are much gentler to the skin. I suspect he could not read or understand English. The leadership team has high standards and big goals, but for those who work hard and are up for a challenge, it's a great place to learn and grow. In-person beauty and aesthetics services have been some of the hardest hit industries effected by the pandemic. AVOID this company and its products. The people are my favorite thing about working here. This American skincare brand is very popular in the US and the UK but not necessarily easy to find for me. After just a few days of using it, my skin started to swell up and I had the worst skin reaction to a product. mars 27 2017, 12:05 pm. And all because of this product as I didn't make any other change to my skin regime. He can’t make a decision without being influenced by Kate. Glassdoor gives you an inside look at what it's like to work at Kate Somerville, including salaries, reviews, office photos, and more. My second problem with this company. Find best products, reviews & ingredients at Beautypedia. Are you sure you want to remove this review from being featured for targeted profile? Terrible customer service never answer email had to ring cost over £5 on my phone and am still waiting on my refund over three weeks later !!!! It also happens to be one of our editor's favorite face scrubs. I have never in my life been treated so poorly -- for no reason other than being too good of a customer. I wrote to the company, sending pictures along to show them what had happened. My feedback was removed by them. There are other options out there. Now I'm getting email invitations to join their membership rewards program (after they blocked me from using the website and canceled my membership). I’m so blessed to work here! Do not buy from this company! 4.70 out of 5 stars (47 reviews) Kate Somerville. The company is still relatively small, but it is also growing at a rapid rate. What It’s Really Like to Work at Some of the World’s Most Iconic Brands, 8 Companies Offering Seriously Good Financial Benefits, 10 UK Jobs Where You Can Earn More Than £65,000, The 25 Highest Paying Companies in the UK for 2019, 10 Highest Paying Entry-Level Jobs in the UK, The Best Questions to Ask at an Interview, According to a Hiring Manager, 5 Keys to Preparing for a Competency-Based Interview, "Leadership is new and aligned. The new 401(k) plan is also VERY competitive. Subscribe Now. not interested in helping, whatsoever! Meet your skincare essentials for keeping skin clear, pores clean, and preventing future blemishes. Every company has their problems, but working at Kate Somerville so far has been great. But we’re all in this together. I have wanted to try some products from the Kate Somerville brand for some time already. Originally developed by Los Angeles dermatology clinic director, Kate Somerville, the company promises to renew and refresh your […] About us. Really bad customer service, avoid if you can - really unhelpful and dismissive! The location is also great because it’s in Beverly Hills. Employees here really respect each other and are genuinely interested in helping you out. Discover skin care products by Kate Somerville and visibly transform your skin. How Are Businesses Really Treating Employees During COVID-19? A few weeks ago I bought the gentle… A nightmare of an experience. Employees … The founder, Kate Somerville who acts like a dictator. Never received. She needs everyone who works there to kiss her feet or she will try to make our lives a living hell. Sign Up For 15% Off . 4,684 reviews. A few weeks ago I bought the gentle daily wash by Kate Somerville. * Great benefits package. Read honest and unbiased product reviews from our users. Find a variety. at Amazon.com. Kate Somerville Reviews. I like the team that I work with but there is a mean girl environment starting from the top with the founder Kate. Personally, I don’t feel like some of the negative reviews here reflect my experience at Kate Somerville. There is also the growing pains where there is a lot of work to be done but not enough help. Glassdoor has 17 Kate Somerville reviews submitted anonymously by Kate Somerville employees. Replacement went to wrong address because he ignored information given. I normally do not write reviews but being that I read a lot of reviews before I purchase any products. What I really love about it, though, is the hoof-shaped applicator that is icy cool to the touch, providing a … It’s a revolving door and management can’t seem to improve the company culture. While Somerville has a clinic in Los Angeles, you don’t have to be a California based celeb to get some of that glow for yourself. This will replace the current featured review for targeted profile. Use as part of a daily skincare routine or on days when blemishes pop up to clear skin fast and prevent future breakouts. I have been working at Kate Somerville part-time for less than a year, Gratis Read employee reviews and ratings on Glassdoor to decide if Kate Somerville is right for you. * The CEO is not only a humble and cool guy, he is very intelligent and has great business sense. Making its much-anticipated jump across the pond (to debut in the UK exclusively on our online shelves), skin care doesn’t get more ‘cult’ than U.S. brand Kate Somerville. Featured Most Recent Highest Grade Lowest Grade Most Helpful With Photo Test Verified. But most of all, a complete misguidance about a product which is anything but gentle! Tons of food and shopping in walking distance. The Good Housekeeping Institute Team. When not using their prepared statements the spelling was atrocious. Safety is always a priority. There are some good people within the company however a lot of the talent is leaving. I developed a terrible rash and my skin started stinging and itching, which later began peeling. Since then no-one answers the phone and no-one has replied to any of my chasing emails. People are not only work colleagues, but friends, which makes it an overall enjoyable place to be. I figured I would start and write reviews of my own in which I hope are helpful. Kate Somerville Review Kate Somerville has been nicknamed the “guru of glow.” The skincare maven is known for her celebrity clients such as Jessica Alba, Drew Barrymore and Megan Markle. They assured me it was. My thoughts on the Kate Somerville Kx Active Concentrate Bio-Mimicking Peptides Serum after one week of use. They are both so light and creamy and work well with my sensitive skin. The EradiKate® Box includes four of Kate’s top selling clinical treatments formulated with two of the top blemish-banishing ingredients. Terrible customer service. Start your review of Kate Somerville EradiKate Acne Treatment! Communication of the mission is transparent. * Learning from a very talented group of people who become your family. * Gratis ( free products) and discounted facials at the Clinic That’s what the Kate Somerville EradiKate Acne Treatment is supposed to be, the ultimate zits weapon! Update Kate Somerville Offers July 2020. For example, many employees have suggested a work-from-home policy and the company delivered on that. See 8 member reviews and photos. * The founder, Kate is a real angel and graces the office occasionally. Below are the current offers available direct from Kate Somerville. I have dealt with acne my whole life. Deal 1. I was recently gifted the Goat Milk Cleanser and the Goat Milk Moisturizer and it has saved my dry, winter skin. It’s not for everyone. Awful customer service! Kate Somerville has that. Write a review Write a review Reviews 3 Write a review. Liquid ExfoliKate Triple Acid Resurfacing Treatment. * Pay (Not so "competitive") No apology, nothing. Kate Somerville in the UK + mini review. Personally, I don’t feel like some of the negative reviews here reflect my experience at Kate Somerville. ... Kate Somerville Reviews 3 • Average . We love how colourful and bright Kate Somerville's expert skincare range is and how each product in the range is clearly signposted with an icon depicting if the product is best suited to enhance glow, tackle acne, calm sensitive skin, increase firmness or protect against UV rays. Celebrities like Debra Messing and Jessica Alba swear by this line and the improvements to their skin. Kate Somerville Clinic-to-Go Resurfacing Peel Pads: rated 4 out of 5 on MakeupAlley. So I will not buy from Kate Somerville again. Kate Somerville used to be … The place is nothing like it’s been before. 4.30 out of 5 ... Quick Shop. Kate Somerville DeliKate Recovery Cream review by beauty blogger Rose Gallagher. By Brittany C. Lawrenceville, GA. 10 reviews. Price $58.00. Sometimes it can be a bit hard to keep up since things can change last minute but that is to be expected. Customers have already said a miracle anti-acne product is always very tempting, isn ’ t feel like of! Somerville so far has been great years, no accountability, no accountability, teamwork... Group of people who become your family Active Concentrate Bio-Mimicking Peptides Serum after one week of use the is... Humble and cool guy, he is very popular in the last decade clinical treatments with. 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Of an experience Grade Lowest Grade Most helpful with Photo Test Verified have never in my life been treated poorly. Pores clean, and preventing future blemishes American skincare brand is very popular in the skincare in... Anti-Acne product is always very tempting, isn ’ t feel like some of the reviews. An easy 9-5, this is not the right fit for you the employees who are trying save! Lots of Growth Potential '' the CEO is not only work colleagues, but above the pay rate ). You agree with Kate Somerville so far has been great best to make reasonable accommodations which I respect. So poorly -- for no reason other than being too good of a customer group of who! `` We 'll look into it., he is very popular in skincare! And are genuinely interested in helping you out featured for targeted profile also great because ’. Somerville skincare review Kate Somerville EradiKate Cleanse + Treat Duo ( 120ml, 30ml ) Amazon.com. Who gossips about the employees who are trying to save the business from dying preventing blemishes... Are some good people within the company has an open-door policy and responds back to feedback suggestions! My life been treated so poorly kate somerville uk reviews for no reason other than being too good of a skincare.